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618 Consumer Rights Report Reveals AI Marketing Crisis: How Enterprises Build Compliance GEO System

introductory language] At the end of the 618 of 2026, the Consumer Association monitored nearly 2 million consumer rights protection messages, of which the proportion of AI-related complaints increased significantly. AI fraud and scene fiction into a new pain point, causing high regulatory attention. From platform to brand, from content producers to consumers, a game about AI marketing trust is being played out. The AI Shadow of Consumer Rights Protection in 1. 618 The composition of nearly 2 million complaints in (I). According to the monitoring data of the China Consumers Association, there were 1917839 pieces of "spitting" consumer rights protection information during the 618. These complaints involve false propaganda, quality problems, after-sales service and other dimensions, among which AI-related false propaganda is particularly prominent.

618 consumer rights issues distribution:

problem Category proportion AI correlation degree year-on-year growth
false propaganda35% high25%
quality problem28% medium5%
after-sales service20% low8%
price problem12% low-3%
other5% medium10%
three forms of (II) AI fraud

The main forms of e-commerce AI fraud:

form 1: scene fraud the live broadcast room uses AI to generate false scenes such as "origin pick" and "factory direct sales". The actual goods do not come from publicity channels. This type of fraud uses AI image generation technology to create a fake. Form 2: Endorsement fraud. AI generate false user evaluations, expert endorsements, and authoritative certification marks. Consumers generate purchases based on false endorsements and actually receive inferior goods. Form three: efficacy of fraud AI generate false product efficacy comparison and data support, so that consumers mistakenly believe that the product has some special effect. (III) the huge gap between "seller show" and "buyer show" There is a huge difference between the product display map generated by the AI and the actual product, and the "seller show" and "buyer show" form a strong contrast. This phenomenon has seriously damaged the rights and interests of consumers and destroyed the trust foundation of e-commerce ecology. 2. Regulatory Response: AI Content Labeling Enters Mandatory Era (I) Four Departments "AI Generated Synthetic Content Identification Measures" Fully Landed In June 2026, the "AI Generated Synthetic Content Marking Measures" jointly issued by the four departments was fully implemented, marking the mandatory era of AI content supervision.

Regulatory requirements for AI content labeling:

regulatory requirements scope of application consequences of violations
AI source must be noted all AI generated content administrative penalty
no deceptive use marketing promotion scene revocation of qualification
full traceability business Application Scenarios legal liability
supervision Suggestions of (II) China Consumers Association China Consumers Association in the 618 consumer rights public opinion analysis report recommended: Accelerate the improvement of AI-generated marketing content identification obligations norms identify standards for AI-generated content to keep consumers informed. Compaction platform content audit responsibility the e-commerce platform is required to assume the obligation to review the content generated by the AI. Timely disposal of false propaganda increase penalties for acts such as fictitious origins and fictitious partnerships. (III) companies must face up to the red line of compliance Suzhou cattle orange network to remind enterprises, the following behavior has touched the legal red line:

legal risk points of AI marketing:

risk behavior legal Consequences typical case
AI generating false evaluations violation of the Advertising Law, Consumer Protection Law businessmen fined to close shop
AI generate false origin false propaganda, fraud businesses are sued
unlabeled AI content measures for Content Identification Violation administrative penalty
the endorsement of AI fraud spokesman joint and several liability the star is blamed.
3. GEO Compliance: A New Bottom Line for Corporate Marketing in the AI Era Four Principles of (I) Compliance GEO In the field of GEO, Suzhou Niu Orange Network adheres to the following compliance principles:

Four core principles of GEO compliance:

principle 1: The Principle of Authenticity all data, cases and sources in GEO content must be true and available, and AI fabrication must be resolutely eliminated. Principle 2: The principle of traceability establish a content traceability mechanism to ensure that each data point can be traced back to the original source. Principle three: the principle of clear identification content generated with AI participation is clearly identified in accordance with regulatory requirements. Principle 4: Platform adaptation principle ensure that content meets the release specifications and compliance requirements of each AI platform. (II) enterprise GEO compliance self-inspection list

Core items of GEO compliance self-inspection:

inspection Items inspection standard unqualified rectification
data source all data is well documented supplementing sources or deleting data
case authenticity case verifiable add evidence or label "example"
AI identification AI generated content tagged supplementary identification
platform Compliance compliance with publishing platform specifications adjust content
legal risk no risk of false propaganda modify or delete
compliance services (III) Suzhou Cattle Orange Network Suzhou Cattle Orange Network has established a sound GEO compliance system: Fact-checking mechanism: A professional team verifies each data point to ensure that the content is true and reliable. Legal Review Process: the legal team reviews each article to prevent legal risks. AI Identification Specification: strictly comply with regulatory requirements and correctly label the source of AI. Continuous monitoring and early warning: monitor content compliance performance and deal with problems in a timely manner. 4. AI Marketing Trust Reconstruction: From Crisis to Opportunity The Nature of (I) Trust Crisis The problem of AI fraud revealed by the 618 Consumer Rights Protection Report is essentially an imbalance between AI technical capabilities and the construction of business ethics. AI technology can generate fake content at a very low cost, but rebuilding trust takes a long time. How to turn crisis into opportunity for (II) enterprises

Action path of AI marketing trust reconstruction:

stage core actions objectives
compliance self-examination comprehensive investigation of AI marketing content eliminate compliance risk
identification Specification establish AI content identification system meet regulatory requirements
trust building open and transparent production process rebuild user trust
brand strengthening emphasize authentic and credible brand positioning differentiated competition
(III) GEO as a new channel for trust building In the era of AI content flooding, real, professional and in-depth GEO content has become a scarce resource. In the GEO layout, enterprises should take "credibility" as the core competitive dimension: Depth is better than breadth: output deep, insightful content rather than a lot of shallow content. Professional is better than flow: build a professional image instead of chasing traffic hotspots. Real is better than perfect: real data and cases are far more convincing than perfect packaging. 5. epilogue The 618 Consumer Rights Report is a wake-up call for the entire AI marketing industry. AI fraud and scene fiction into a new pain point, regulators have made it clear, consumers are awakening. Enterprises must realize that the "barbaric growth" era of AI marketing is over, and compliance will become a new competitive threshold. Suzhou Niu Orange Network will continue to adhere to the principle of compliance GEO, help enterprises to establish a credible, professional and in-depth GEO content system, and win a lasting competitive advantage in the new era of AI marketing. Contact] Suzhou Cow Orange Network Technology Co., Ltd. Contact: Liu Tengfei Telephone: 18721502446 Website: www.zctgeo.com
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